Crisis Service - Granvue


Granvue is located in Wellswood, a quiet residential area of Torquay with good access to the local community.

The building has seven bedrooms which are offered to those in crisis and are under referral of the Torbay and TeignbridgeCrisis teams. The service is also available to people who are experiencing challenges or a potential crisis, and are seeking support.

We seek to provide support to people so they can work through the difficulties they might be facing to improve their wellbeing. Alternatively, we also support people to have access to more intensive support, depending on their needs.


Granvue provides accommodation for both men and women, and provides a place where we can work together with each person to support them.  The house has a communal kitchen, dining area and lounge, in addition to a garden, with views of Torquay and to the sea. 

The house is located at the top of a steep driveway which may make access for people with limited mobility more difficult. However, whenever possible we are able to offer ground floor bedroom and bathroom accommodation to people with limited mobility.

The Team

Granvue’s staff team has a range of experience and skills.  We aim to help people to recover at their own pace, enabling people to reach their goals and have a greater sense of wellbeing. We employ people with the qualities and experiences to work with compassion, integrity and enthusiasm.

Granvue is staffed 24 hours a day. Staff can provide support whenever it is needed, when issues arise, or on a planned basis. 

Support and recovery

We focus on self-management, so support is given to help people to develop knowledge and insight into what works for them. People are encouraged to lead or take an active part in their recovery plans.

Each person is supported to express what is known to work or not work for them, based on their own experience(s). This helps each individual to better manage their lives, address the issues they are facing, and move forward.

Your recovery

Granvue provides a friendly, hopeful atmosphere in which we create a safe environment conducive to promoting recovery.

People who are supported by Granvue are requested, when able, to take an active part in the day-to-day running of the house.

Our aim is to provide a home from home, so the following is encouraged:

  • cooking
  • shopping
  • washing dishes
  • tidying their own bedroom
  • cleaning communal areas

The support offered by staff is flexible and can be tailored to individual needs.

We expect everyone to be respectful of each other’s needs and differences, and hope that supportive relationships can develop. We encourage people to develop their strengths, interests, hobbies,and plans for the future.

People may also wish to work on self-management of medication, diet and nutrition.

Granvue address and contact details:

  • Granvue, Lincombe Drive, Wellswood,
  • Torquay, Devon, TQ1 2HH
  • 01803 213970

How to find Granvue

Granvue Feedback

"Granvue staff maintain an environment that is safe, welcoming and professionally run for clients, relatives and friends in a relaxed environment. Clients are encouraged to take an active role in their own case which helps to feel in control and in turn helps with the healing process and the future"

"My daughter was at an extremely low point when entering Granvue but after a few days at Granvue it made a difference following one to one chats with experienced staff"

CQC report on Granvue

The latest Care Quality Commission report on Granvue

The Care Quality Commission is the regulatory body for mental health services in the UK.

To find the CQC's latest report on Granvue please follow the link below: